Contact
Talk to a HeatNest technician
Phone
(289) 801-7262Hours
Mon to Sun: 7:00 AM, 10:00 PM
Address
71 Orfus Rd, North York, ON M6A 1M4
Website
HeatNest.ca
Before you call
What to have ready
Equipment details
Brand, model and approximate age of the furnace, fireplace, AC or water heater, usually on a rating plate on the unit.
The symptoms
What it's doing (or not doing), when it started, and any error codes on the display or thermostat.
Your location
Your town and any access notes, parking, pets, or where the equipment is located in the home.
FAQ
Contact questions
+How fast will I hear back after sending the form?
During business hours (Mon to Sun: 7:00 AM, 10:00 PM) we usually respond within the hour. For urgent no heat or no hot water situations, call (289) 801-7262 instead of using the form.
+What should I include in my message?
The equipment type and brand, your model number if you have it, what's happening (or not happening), and your town. The more detail you give, the better prepared the technician arrives.
+Do you charge for quotes?
Every job starts with a price you already know. We confirm the service call fee before booking and the repair price before any work begins, so nothing is decided at your door.
+What if I smell gas right now?
Leave the building, don't touch switches or phones inside, and call your gas utility's emergency line from outside. Once the utility has made the situation safe, call us for the repair.
Prefer to talk it through?
Call (289) 801-7262. Mon to Sun: 7:00 AM, 10:00 PM. Or browse our services first.